Legal
Privacy Policy
How we handle personal information submitted through appointments, contact forms, and your use of this website.
Last updated: 29 July 2026
1. Who we are
SARADA Netralaya & Maternity (“SARADA”, “we”, “us”) operates this website and provides eye-care services from 33, Swastik Ambika Tower, Near HDFC Bank, New Baradwari, Jamshedpur.
For privacy questions, contact us at info@saradanetralaya.com or call +91 70910 90014 / +91 70910 90016.
2. Information we collect
When you book an appointment or send a contact message, we may collect your name, phone number, email address, preferred doctor, preferred date/time, and any message you write.
We may also collect basic technical data such as browser type, device information, and pages visited, to keep the website secure and working well.
3. How we use your information
To confirm appointments, answer enquiries, and provide clinical coordination.
To contact you by phone or email about your request.
To improve our website, patient communication, and hospital services.
To meet legal, regulatory, or clinical record-keeping requirements where applicable.
4. How we share information
We do not sell your personal information.
Your enquiry or booking details may be shared internally with our front-desk and clinical team so we can respond.
We may use email delivery services to notify our team of website form submissions.
We may disclose information if required by law, regulation, or to protect patient safety.
5. Data security
We take reasonable technical and organisational steps to protect information submitted through this website.
No online transmission is completely secure. Please avoid sending highly sensitive medical documents through the public contact form unless asked.
6. Cookies and analytics
Our website may use essential cookies needed for basic functionality.
If analytics tools are enabled, they help us understand aggregate traffic patterns — not to sell your identity.
7. Your choices
You may request access, correction, or deletion of information you submitted through the website by contacting us.
If you no longer wish to receive follow-up calls or emails about a website enquiry, tell our desk and we will update our records where legally allowed.
8. Children’s privacy
Parents or guardians should submit paediatric appointment requests on behalf of children. We do not knowingly collect children’s data for marketing purposes.
9. Updates to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do.
Need help?
Questions about privacy or your submitted data — call +91 70910 90014 or email info@saradanetralaya.com.